Do you need technical assistance with Wings X or an earlier version of Wings? Please fill out the contact form and send us a message
“We make every effort to respond to your inquiry within one week Thank you for your understanding! You can find our FAQs on technical questions at this link Link.
Important Information About Technical Support Options
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Thank you for choosing the service package!
This entitles you to install the latest version of Wings X. This way, we can provide you with the best possible support for any technical challenges.
“Please complete the contact form in full—we’ll do our best to provide you with a quick solution to your problem.
Here are some additional solutions and resources to help you quickly find an answer to your question:
- Quick Help in the Wings X Forum
We highly recommend the Wings X user forum. It’s a place where many helpful users exchange ideas constructively and support each other. There you’ll not only find answers to many questions, but you can also get assistance on almost any topic at any time—even outside our business hours. We ourselves are regularly active in the forum and are happy to help. This also has the advantage that all forum participants can join the discussion and learn from it.
- The Wings X Video Tutorials
In addition, you’ll find numerous video tutorials on the most important features at this link
3. Wings X MasterClass by HornColor
In addition, the Wings X MasterClass offers a comprehensive paid online training platform. Here you’ll find detailed explanations and practical examples to help you make the most of Wings X. You can find more information here.
For Wings X users with an expired service package, we have a clear recommendation: Renew!
Our developers invest a lot of time in improving and adapting Wings X. To ensure the software remains compatible with current operating systems, updates are essential. New features and adjustments are only available in the latest versions
Our technical support is also tied to the service package. To provide you with advice and the latest versions, you need an active service package.
Solutions and Support:
At AV Stumpfl, it’s important to us that our long-standing users are not left ‘out in the rain’ when they have questions or problems. We’ve put together a list of options to help you find solutions when challenges arise.
- The Wings X Video Tutorials
In addition, you’ll find numerous video tutorials on the most important features at this link
2. Quick Help in the Wings X Forum
We highly recommend the Wings X user forum. It’s a place where many helpful users exchange ideas constructively and support each other. There you’ll not only find answers to many questions, but you can also get assistance on almost any topic at any time—even outside our business hours. We ourselves are regularly active in the forum and are happy to help. This also has the advantage that all forum participants can join the discussion and learn from it.
3. Wings X MasterClass by HornColor
In addition, the Wings X MasterClass offers a comprehensive paid online training platform. Here you’ll find detailed explanations and practical examples to help you make the most of Wings X. You can find more information here.
4. Paid Support / HornColor
HORNCOLOR Multimedia GmbH
Lochhauser Straße 94
82178 Puchheim
info@horncolor.de / Tel. 089 / 829 40 214
Thank you for your understanding and trust.
We would like to inform you that, unfortunately, we can no longer offer free support for older versions of our Wings Platinum software. These programs have become outdated, and modern operating systems have evolved significantly in recent years.
For this reason, we can no longer guarantee compatibility or reliable support for these older versions. We are fully focusing our resources on further developing our current software generation, Wings X.
If you are still working with an older version of Wings Platinum, we strongly recommend upgrading to Wings X to ensure full compatibility with current systems as well as access to support and regular updates.
This video explains how to register and order a license.
Users of Wings Platinum 6 and 7 also benefit from a discount when upgrading.
Solutions and Support:
At AV Stumpfl, it’s important to us that our long-standing users are not left ‘out in the rain’ when they have questions or problems. We’ve put together a list of options to help you find solutions when challenges arise.
- The comprehensive help section in Wings Platinum
For general operating questions, all versions of Wings Platinum provide you with a very comprehensive offline help, which you can access directly from Wings by pressing the F1 key.
- The video tutorials for earlier versions of Wings Platinum
Here you can find numerous video tutorials on the most important features at this link.
3. Paid Support / HornColor
HORNCOLOR Multimedia GmbH
Lochhauser Straße 94
82178 Puchheim
info@horncolor.de / Tel. 089 / 829 40 214
Thank you for your understanding and trust.
Frequently asked questions about the web shop and licenses
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The first step is to register on our website to create a Wings X account.
Here is the direct link: https://shop.wingsx.at/register
You can then log in to the web shop and order a Wings X license.
During the ordering process you will be asked whether you already have an earlier version of Wings. If this is the case, you will receive a cheaper Wings X license.
Tutorial: https://youtu.be/Hifck8Vpqyk
Do you need assistance with registration and ordering? Watch our tutorial video. To the video.
A Wings X license can be activated on two devices at the same time. There is an online license manager where you can log a device out of the license with just a few clicks.
https://shop.wingsx.at/ After you have removed a device from the list, a license is free again and you can activate another device.
The Wings X demo allows interested users to extensively test the general handling and all relevant functions of Wings Install Wings X and activate demo mode after starting the program. For more information, see the tutorial video on this topic. You can download Wings X here.
Yes, you can use Wings X and Wings 7 on one device without any problems. Wings X is a completely new development and is independent of Wings 7. Your Wings 7 shows will not be changed by installing Wings X.
Unter https://shop.wingsx.at/ finden Sie den Link „Passwort rücksetzten“. Sie erhalten ein E-Mail und können ein neues Passwort festlegen.
